Amid the “19 Kids and Counting” scandal, there were a few missed opportunities for TLC to use handy PR tricks to help save face. During these tough times, it is important for companies to stay ahead of the issue at hand in order to restore their image and the faith their stakeholders have for their … Continue reading The 3 Steps to Handling a Crisis
Tag: Crisis Communication
Lilly Pulitzer Employee isn’t as bright as the clothes
A month ago, Lilly Pulitzer was in the spotlight for selling out within minutes after their line launched at Target. People were lined outside the store for hours and Target’s website could barely handle all the traffic. Some customers were irate they were too late to buy anything, others jumping for joy about their new … Continue reading Lilly Pulitzer Employee isn’t as bright as the clothes
Fashion Police & Guiliana Rancic: Crisis Comm 101
Recent comments from Fashion Police host Guiliana Rancic have caused the internet to buzz with commotion and cries for apology. In this recent episode of Fashion Police, a popular show on the E! network known for making snarky comments about celebrities and their attire, host Guiliana Rancic made some less than thoughtful comments about actress … Continue reading Fashion Police & Guiliana Rancic: Crisis Comm 101
Event Recap: Stockton PRSSA’s #CommIn14
This past weekend I had the chance to connect with The Richard Stockton College of New Jersey’s chapter of PRSSA while attending their networking event, Communication Innovation 2014: A Puzzle Piece To Your Future. I first met Stockton PRSSA President, Siera Smith, at the PRSSA National Conference this past October. I was so excited to … Continue reading Event Recap: Stockton PRSSA’s #CommIn14
Crisis Communication Crash & Burn
Employee scandals. Illegal activity. Product recalls. These, and more, are all things that call for crisis communication. Temple University recently announced the cancellation of seven sports teams and has found itself in the midst of a situation that could use a lot of crisis communication. While an initial announcement was made, there has been a lot … Continue reading Crisis Communication Crash & Burn