With many new summer clients, PRowl members will be attending a lot of client meetings. These meetings are a chance to talk about what’s going on with the account, as well as a chance for the account team to show the client how professional and responsible staff members are. Here are some of the most important things to make sure a client meeting goes as smoothly as possible.
- Be on time – Arriving on time is crucial. Make sure you give yourself more than enough time to get to the meeting. This includes getting directions ahead of time and being prepared. For example, if you need to bring along materials, print them the night before the meeting and save yourself the stress of doing it right before you leave!
- Be professional – Always dress according to your company’s dress code. No matter how many meetings you have with a client and how friendly you are with them, you still need to maintain a professional appearance. If you are unsure of how to dress, ask a superior within the company.
- Be prepared – This means not only knowing the material you are presenting to them, but being prepared to answer any question a client may ask. Obviously you have no way to know what they will ask, but being mentally prepared to answer questions will make the meeting easier.